Frequently Asked Questions

We offer fully equipped dental chairs (for general dentists, endodontists, orthodontists, and maxillofacial surgeons), aesthetic rooms (for skin specialists and aesthetic physicians), and medical rooms (for general physicians and specialists). Each space is set up with specialty-specific equipment and shared amenities including reception, waiting area, and sterilization room.

Register on the Sehat Makaan app and wait for approval (usually within 24 hours). Once approved, read and sign the rental and digital booking agreements, select your package or opt for hourly booking, and book your first clinical slot.

Yes. All clinical spaces are maintained in accordance with local health regulations and PMDC standards. This includes proper sterilization SOPs, biomedical waste disposal, availability of PPE, and routine disinfection of all clinical and common areas.

All bookings must be made at least 2 hours in advance via the digital platform. Priority booking during peak hours is available for monthly subscribers.

Cancellations must be made at least 6 hours before the reserved slot to avoid a penalty. Practitioners who arrive more than 15 minutes late may lose their reserved slot without refund. No-shows without notice forfeit the booking fee.

Yes. Monthly subscription packages give you dedicated hours per month that you can book across any weekday or weekend slot. Hourly bookings can also be made as recurring.

Absolutely. All patients seen during your clinical hours are solely your patients. Sehat Makaan and its staff will never contact, solicit, reassign, or advertise to any patient who visits you at Sehat Makaan.

Emergency protocols must be followed. All practitioners are expected to know the location of emergency exits, first-aid kits, and relevant emergency contacts. The clinic manager must be notified immediately in case of a patient emergency.

Yes, you may bring your own consumables. Alternatively, you may opt into our sterile kit packages (PKR 2,000 for 4 kits). Specialty materials (alginate, brackets, LA cartridges, etc.) are available as add-ons at stated costs.

Shared equipment varies by room type. Dental chairs include ultrasonic scalers; endodontic rooms include rotary motors and curing lights; aesthetic rooms include LED lights, PRP setup, and centrifuge; medical rooms include BP apparatus, scales, and diagnostic tools. Damaged equipment due to misuse is charged to the practitioner.

You will need your PMDC/medical registration number, CNIC, a valid specialty certificate, and your contact details. You will also need to sign the Rental Agreement and Digital Booking Policy.

Cash, bank transfer, credit/debit card, and in-app wallet. Hourly bookings must be prepaid at the time of reservation. Monthly subscriptions are due by the 5th of each month.